Services marketing: integrating customer focus across the firm
Zeithaml, Valarie A. [et al]
Services marketing: integrating customer focus across the firm / Zeithaml, Valarie A. [et al]. - 5th. - New Delhi Tata McGraw Hill 2011 - xxvii,763p.
9780
Services marketing: integrating customer focus across the firm / Zeithaml, Valarie A. [et al]. - 5th. - New Delhi Tata McGraw Hill 2011 - xxvii,763p.
9780
