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Customer Relationship Management : Integrating marketing strategy and information technology / Zikmund, William G. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore Wiley 2006
Availability: Not available: TERI School of Advanced Studies: Bound (1).

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Salesforce CRM- the definitive admin handbook by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Birmingham Packt publishing 2019
Availability: Items available for loan: TERI Delhi (1)Call number: 659.113.25 GOO.

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