000 00435nam a2200133Ia 4500
008 160316s2009 xxu||||| |||| 00| 0 eng d
020 _a9788170005797
100 _aJurewicz, Lynn
245 _aHigh tech high touch: library customer service through technology
_b/ Jurewicz, Lynn.
260 _aNew Delhi
_bEss Ess
_c2009
300 _aviii, 142p
650 _aLIBRARY
650 _aCUSTOMER SERVICE
700 _aCutler, Todd.
999 _c32666
_d32666